Experience the Swyft Difference in Your Home

You can check service availability by going to https://services.swyftconnect.com and entering your address. If services are available, you will see a list of internet service packages in which to choose.

Nope. There are never any data caps or overage charges! We believe our customers should have unlimited access to the internet without any extra charges.

Swyft Fiber does NOT require contracts for residential service. No contracts, no risks!

Mail Payments to:
Swyft Fiber
P.O. Box 736982
Dallas, TX 75373-6982

Residential customers do have the option to provide their own router.

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No. Swyft Fiber internet plans can be purchased as single services, so you do not need to purchase a bundle.

You can conveniently make your Swyft Fiber payments with cash or debit card at any Walmart customer service center.

• Ask the Walmart associate to search for: Cable South, Swyft Fiber, Swyft Connect, or just Swyft
• Or, the Walmart Associate can enter your Subscriber Number in any of these formats
  • • Subscriber number with SUB and dashes (ex: SUB-2212-00036111)
    • Subscriber number with SUB and no dashes (ex: SUB221200036111)
    • Subscriber number no SUB, no dashes (ex: 221200036111)

We take pride in offering not only the fastest internet but also the most reliable. Our fiber-optic cables transmit data using light, ensuring connectivity that remains unaffected by weather conditions or high usage.

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Customers have 30 days from the time they receive their bill to request a credit or refund. We encourage customers to get set up to receive their monthly statement via email. This requires you to have an account that provides access our new customer service portal at https://my.swyftconnect.com.

No. The actual fiber internet service is from a wired connection that uses fiber-optic lines to deliver service directly to your home (or to a nearby node, where another cable is run directly to your building). That external fiber connection is connected to your router via a cable, and then the router creates a wireless signal that your devices connect to. That wireless signal is what we fondly know of as Wi-Fi.

No. Swyft Fiber will never deliberately throttle or slow down your internet speed based on data usage.

Due to the recent upgrade to the Swyft Fiber customer service portal at https://my.swyftconnect.com, customers are required to reset their password prior to logging in. The email address used to initially set up your account is still your USERNAME, and the new system will require you to verify your email address prior to resetting the password to log in.

On 12/21/2022, Swyft Fiber upgraded the customer service portal. The link to the new login is my.swyftconnect.com. There are additional changes to the login process; please read this short article for more details and instructions.

Streaming television refers to the delivery of television content over the internet, allowing viewers to watch their favorite TV shows, movies, and other programming. Many times, streaming tv refers to accessing programs through subscription-based services like Netflix, Hulu, or Disney+.

For Swyft customers, it can also refer to Swyft TV, our new live television streaming service, powered by SFN. It is the alternative to legacy cable service packages.

The term latency is a measurement of the average length of time it takes for data to transfer across a network. Networks with longer delays – or lag time – have high latency. Those with faster responses (less lag times) have low latency. Connections with low latency experience faster data transfer rates and much less buffering. Low latency enhances video streaming, live video chats, and gaming much more.